Things To Know Before Your Stay

 

CHECK-IN AND CHECK-OUT TIMES:

Check-in time is 4 PM to 8 PM. If you need special timing accommodations, please call us ahead of time to see if they can be arranged. Check-out time is 11 AM. 

DEPOSITS

Full payment is due at time of registration and can be made with Visa, MasterCard, American Express, or Discover.

Personal checks: Full payment must be received prior to processing your registration. Please call us at 802-254-2747 if you have any questions. There is a $20 charge for checks returned due to insufficient funds.

CANCELLATIONS and CHANGES

Payments made will be refunded in full (less a $20 processing fee) if you cancel 14 or more days prior to your arrival date. If you cancel between 13 days and 1 day in advance, a nonrefundable credit (less a $20 processing fee) will be held for 60 days from the date of issue. No credit or refund is available if you cancel on your arrival day, if you do not show up, or if you leave a program or event early.

TAX

Includes Vermont Rooms & Meals tax of 9% plus a Local Option Tax 1%.

CHILDREN

During normal operations, we require all guests be 12+. For select retreat weekends—indicated as family friendly, or where a children’s retreat is scheduled—we indicate any changes to the minimum age required to participate on all our retreat collateral.

PETS

We have a wonderful cat hostess named Katahdin. She is very friendly and loves people. Because this is her home, no other pets are allowed. If you have allergies, please call us and we can make accommodations to ensure your stay is as pleasurable as possible. Please note, we do not allow Katahdin in the guest rooms.

Alcohol

We are a dry property. There is No Drinking on the Premises. 

SMOKING & VAPING

All our rooms are non-smoking, as is the retreat center itself, including all areas around the house. Also no candles or incense please. We can direct you to outdoor locations where you may smoke. If you smoke in your room there will be a $250 fine. 

GIFT CERTIFICATE POLICIES

Gift certificates must be presented at check-in along with a valid driver's license. Gift certificates are transferable. Any remaining amount on gift certificates can be used at a later day up to the expiration date. Gift certificates cannot be redeemed for cash.

COMMUNICATION

We have a common phone available for calling and leaving voicemails. You are welcome to give our phone number as a contact point: (802) 254-2747. Cellphone coverage inside is not reliable. Wi-Fi calling is available. We offer complimentary WiFi throughout the lodge. 

MINIMUM STAY

A one-night minimum stay is required for booking on-line. A two-night minimum stay is required for some holiday weekends and retreat weekends.

Note that rates and policies are subject to change.